Doctor working on computer.

Frequently Asked Questions - Logging in to


Your RCPI Username is the prefix to your @physicians email account. If your @physicians email account is, your username is JoeBloggs.

If you do not have an @physicians account, your username is the username or email address you registered with RCPI when you logged in as a first-time user.


You selected your password the first time you logged in. If you've forgotten it, you can reset your password here by following the steps.


We will send your new password to the email address you registered with RCPI. This is the email address where you receive all your notification from RCPI.


If you don't have access to the email account you registered with RCPI, contact us to let us know.

This is not an instant process so please give us a little time to reset your details.


To create an online account follow these steps;

1. Click on Login at the top of the screen

2. On the screen that opens, click on Create Account

3. Fill out the online form to create your account


  • You should not create a new account if you already have an account with RCPI
  • If you cannot see the Create Account button, click here to access the create account service

Frequently Asked Questions - Technical


Your password must be greater than 6 characters.


Our website supports the following browsers:

  • Internet Explorer Version 8 and upwards
  • Chrome Version 10 and upwards
  • Safari Version 4 and upwards
  • Firefox Version 3 and upwards

Yes, 1MB is the minimum bandwidth requirement for the website.


The website was designed around a resolution of 1280px by 1024px but other resolutions can be used.


A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit and other settings that can make your visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.

We use cookies for many purposes. We use them, for example, to count how many visitors we receive to a page and to give you a better experience in using our services.

Cookies are intended to improve your user experience by making it easier and faster to navigate through a website. For example, RCPI Online Services requires you to log in to gain access. If we did not use cookies, then you would be required to enter your login details every time you navigated to a new service because the website would not be able to remember that you had already logged in.

You can see a list of the types of cookies used by RCPI Online Services below and our privacy statement explains how we protect your privacy in our use of cookies and other information.

Cookies are meant to improve the user experience, but some users prefer to set restrictions on the types of cookies that can be stored on their computer or mobile phone. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.

It is important to note that you will lose some functions of a website if you choose to restrict or disable its cookies.