We will be carrying out essential maintenance on our website from 6:00pm until 8:00pm on Monday, 1 March 2021. During this downtime, you will not be able to book courses, exams or events, complete applications to training programmes, or make online payments. We apologise for the inconvenience.
Last modified: September 2019
The Royal College of Physicians of Ireland (“RCPI”, “we”, “our”) offers many products and digital services (“Services”) which can be accessed when you log-in to the RCPI website or through the RCPI App.
Examples of such services are:
We respect your right to privacy and our obligation to comply with the General Data Protection Regulation (2016/679).
This policy explains how we collect, use, store and share your personal data.
By using our Services, you are agreeing to these terms.
If you wish to use our digital services, you need to register for an RCPI Account. During registration you will be asked to provide personal information such as your name, date of birth, gender and email address.
We may use your anonymised data to facilitate research for the improvement of education, training and quality programmes. The anonymised data may include Personal data provided voluntarily by you to us, pursuant to a number of the different roles of RCPI including as a:
We use the information we collect from all of our Services to provide, maintain, protect and improve them, to develop new ones and to protect RCPI and our users. We also use this information to give you more relevant search results and to offer you tailored content.
In the case of your RCPI Account, Personal data held by RCPI may be used to create a user profile and give you access to services appropriate to your profile.
Our partners, as Data Processors, may use the information you supply to help to provide you with a better service, and in particular to:
The purpose for which we collect Personal data is usually stated on the webpage where the information is requested and should be self-explanatory. However, if you have any specific queries about the purpose for which your information is to be used, you should email@example.com
Personal information will not be retained for longer than it is required and once the initial purposes for gathering the information have become irrelevant the information will not be retained.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Statement.
Your personal data is held on our secure servers, our partners’ secure servers or our service providers’ secure servers. In line with our obligations under the General Data Protection Regulation (2016/679), we have implemented contractual measures to ensure that our partners and contractors comply with their data protection obligations while processing your Personal data.
The following include but are not limited to our partner services:
We will not share your personal information with third parties except where we have received your explicit and informed consent to do so, or where one of the following circumstances apply:
We provide personal information to our service partners to process it for us. This processing must be based on our instructions, in compliance with our Privacy Statement and any other appropriate confidentiality and security measures.
In order to fulfil our obligations as a Medical Council-recognised postgraduate training body and as a recognised operator of Medical Council Professional Competence Schemes, access is granted to records in ePortfolio as follows:
We will share personal information with third parties if we believe in good faith that we are required to disclose it in order to:
We may share aggregated anonymised information publicly as well as with our partners. For example, we may share information publicly to show trends about the general use of our Services.
We reserve the right to transfer information (including your Personal data) to a third party in the event of a re-organisation of RCPI or a transfer of all or substantially all of the assets of RCPI (whether by dividing, merging or transferring its business between two or more bodies, or subcontracting or outsourcing same or otherwise) provided that any relevant third party agrees to adhere to the terms of this, or a similar, Privacy Statement and provided that the third party only uses your Personal data for the purposes that you provided it to us.
We work hard to protect RCPI and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information we hold.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
We restrict access to personal information to RCPI administrators, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
We hold your personal data on our servers or our service providers’ servers which are all secure servers. However, no data transmission over the Internet can be guaranteed to be 100% secure and, as such we cannot guarantee the security of any information you transmit to us via the Internet. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.
We transfer examination candidates’ personal data, collected during the registration process, to Tata Consultancy Services (TCS) for the configuration of candidates’ preferred examination centres. TCS are based in India.
We use various technologies to collect and store information when you visit our services which may include sending one or more cookies to your device.
These Cookies are removed when you close your browser.
Process cookies help make RCPI Digital Services work and deliver the experience that you expect, like navigating around web pages or accessing secure areas of RCPI Digital Services. Without these cookies, RCPI Digital Services cannot function properly. For example, we use a cookie called "RCPIurl" which makes it possible for RCPI Digital Services to know where you started from, so it can return you to that place when you complete a course booking. By blocking this cookie RCPI Digital Services won't know where to return you to which will infringe on your navigation experience.
Websites often collect information about how users interact with a website. This may include the pages users visit most often, and whether users get error messages from certain pages. RCPI Digital Services use these so-called 'session state cookies' to help us improve our services, in order to improve our users' browsing experience. Examples include "PHPSESSID" and "rcpi_sess". Blocking or deleting these cookies will not render the website unusable.
A number of our services also create cookies to improve your user experience by making it easier and faster to navigate through the services. For example, ePortfolio creates a cookie called "NESEportfolioAuth10". These Cookies are removed when you close your browser.
Google Analytics is an analytics tool that mainly helps us to understand how you engage with RCPI Digital Services. We use Google analytics including universal analytics which set cookies on the domain of the site you are visiting. It uses a set of cookies with names like '__utma', '__utmz' and '__cid' to collect information anonymously and report website trends without identifying individual visitors. If you don’t want Analytics to be used in your browser, you can install the Google analytics opt out browser add-on.
You can amend your information at any time through your Digital Hub, this is the portal you are directed to when you log-in to the RCPI website. Alternatively, you can contact the RCPI Helpdesk on +353 1 8639721.
If you wish to terminate your account, you please contact us to do so.
RCPI reserves the right to change this Policy as we may deem necessary (for example to reflect changes to our information practices) or as may be required by law.
If we make any changes to this Policy that materially impacts previously collected information about you, we will obtain your prior express consent.
Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.
If you have any questions about this policy or information we have collected about you, please contact firstname.lastname@example.org
Data Protection Officer,
19 Frederick Street South,
Phone: 01 8639 700